Privacy Policy

1. Introduction

SheetShuffle ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our AI-powered time tracking service.

By using SheetShuffle, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Profile picture (if provided)
• Authentication data managed by our identity provider (Clerk)

2.2 Time Tracking Data

When you use our service, we collect:

• Time entries (descriptions, durations, dates)
• Project information
• Client/customer information you create
• Invoicing data and hourly rates
• Tags and categories

2.3 AI Feature Data

When you use our AI-powered features, we process:

• Text descriptions you provide for AI time entry creation
• Queries you submit to AI analytics
• Your time tracking patterns for personalized suggestions

Important: We do not use your data to train AI models. Your data is only processed to provide you with the requested AI features.

2.4 Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. We only receive confirmation of successful payments and basic billing information necessary for invoicing.

2.5 Usage Data

We automatically collect certain information when you use our service, including browser type, device information, IP address, pages visited, and interaction data to improve our service.

3. How We Use Your Information

We use your information to:

• Provide and maintain our time tracking service
• Process your time entries and generate reports
• Power AI features like smart time entry suggestions and analytics
• Process payments and manage subscriptions
• Send important service updates and notifications
• Provide customer support
• Analyze usage patterns to improve our service
• Ensure security and prevent fraud

4. Data Sharing

We do not sell your personal data. We share data only with:

• Clerk: For authentication and identity management
• Stripe: For payment processing
• AI Service Providers: To process AI feature requests (data is not retained for training)
• Analytics Providers: For anonymized usage analytics
• Cloud Infrastructure: For hosting and data storage

5. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit (TLS/SSL) and at rest
• Secure authentication through Clerk
• Regular security audits and updates
• Access controls and monitoring
• Secure cloud infrastructure

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.

After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for a limited period.

7. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at piotr.morawski@syncflux.io.

8. Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Understand how you use our service
• Improve user experience

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

10. Children's Privacy

SheetShuffle is not intended for users under 16 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our service. Your continued use of SheetShuffle after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Piotr Morawski
Email: piotr.morawski@syncflux.io
Ulmer Straße 1
89264 Weißenhorn
Deutschland